AgileTicket is a fully featured box office ticketing application that enables event organisers to market, sell, distribute and redeem tickets to events using text messages. The application consists of a web based Management Console, business logic, electronic or paper redemption systems to make sure any event runs smoothly on the night.
AgileTicket was the world's first mobile ticketing system to securely sell, deliver and redeem a ticket to an event using only wireless technology. The application is unique in that tickets are delivered as an SMS text message and redeemed securely without the need to post a paper ticket to the end consumer.
Benefits
The AgileTicket application significantly reduces the logistical and financial overhead inherent in a paper based ticketing system.
Marketing event information & ticket availability using text messages & cross network short-codes makes impulse purchases incredibly easy compared to computerised IVR telephone booking systems.
Secure electronic ticket redemption equipment at the event reduces costly ticket fraud and streamlines queuing, making crowd control simpler.
Customers can target end consumers with promotional text messages based on previous transaction and contact history.
Features
Undertake ticketing tasks for events with multiple seating configurations, multiple prices as well as general admission events.
User-defined sales reporting delivering weekly, cumulative and specific event based sales reports. Data dynamically graphed within the web based AgileTicket Management Console.
Event management including promotion/event loading and cycle determination, guestlist management, refunds, re-issue of AgileTickets and message tracking.
Transactions can be undertaken in any currency.
Tickets are delivered as either SMS text messages, EMS & MMS picture messages or as Barcodes to consumers mobile phones.
Support for multiple seating configurations at the same venue.
Includes a 'mobile wallet', used to store end consumer personal and bank details, allowing the consumer to purchase AgileTickets at any time in the future without the need to re-enter financial data.
Range of redemption systems; automatically faxed/e-mailed paper guestlists, handheld Compaq iPaq® computers running AgileTicket® Redemption, networked tablets/laptops, and Barcode scanning equipment from Symbol.
GPRS enabled redemption. 24/7 ticket sales and redemption capability with the O2 xda handheld PDA running AgileTicket Redemption. Ticket sales can continue throughout the performance or event, and redeemed in real time.
Support for Infrared enabled mobile phones, offering encrypted transmission of SMS tickets (available on request).
Ticket process allows for 30-minute ticket reservations & price quotes.
Real-time transaction processing.
Customer Service access rights to track messages, customer account status, customer account creation, and instant text messaging with customer.
Multiple access levels to the AgileTicket Management Console for Promoters, Merchants, Suppliers, Administrators and Customer Service agents.
Messaging gateways through T-Mobile, Cingular, and Verizon using XML, SMPP and other well-known interfaces.
Transaction processing through multiple payment processing gateways.
Event based SMS marketing facility with 'reply-path' functionality for direct to consumer, event marketing promotions.
Search for AgileTickets and customer accounts using mobile phone or individual AgileTicket number.
Easy to reach Ticket Availability web screens for call centre agents showing all on-sale events, remaining ticket allocations, and keywords.
Incorporate event information alongside ticket purchases to provide premium rate SMS services.
Non-exclusive license to use the AgileTicket trademarks.
AgileTicket is a fully featured box office ticketing application that enables event organisers to market, sell, distribute and redeem tickets to events using text messages. The application consists of a web based Management Console, business logic, electronic or paper redemption systems to make sure any event runs smoothly on the night.